IF YOU DO NOT AGREE WITH THIS DOCUMENT AND / OR ITS INTEGRAL PARTS, YOU MUST NOT ACCESS OR USE THE
WEBSITE AVAILABLE IN THE INTERNET VIA HTTP://WWW.ZANK.COM/ (HEREINAFTER REFERRED TO AS ”THE WEBSITE”)
THAT IS OWNED BY CRYPTO SYSTEMS OU. BEFORE USING THE SERVICE, PLEASE CONSIDER THAT CRYPTOCURRENCIES
ARE A VERY SPECULATIVE INSTRUMENT AND INVOLVE A HIGH DEGREE OF RISK. CRYPTOCURRENCY TRADING NAD / OR
EXCHANGE ALSO HAVE SPECIAL RISKS NOT GENERALLY SHARED WITH OFFICIAL CURRENCIES OR GOODS OR COMMODITIES
IN A MARKET. UNLIKE MOST CURRENCIES, WHICH ARE BACKED BY GOVERNMENTS OR OTHER LEGAL ENTITIES, OR BY
COMMODITIES SUCH AS GOLD OR SILVER, CRYPTOCURRENCIES ARE UNIQUE TYPE OF CURRENCIES, BACKED BY
TECHNOLOGY AND TRUST. THERE IS NO CENTRAL BANK THAT CAN ISSUE MORE CURRENCY OR TAKE CORRECTIVE
MEASURES TO PROTECT THE VALUE OF CRYPTOCURRENCIES IN A CRISIS. INSTEAD, CRYPTOCURRENCIES ARE AN
AS-YET AUTONOMOUS AND LARGELY UNREGULATED GLOBAL SYSTEM OF CURRENCY FIRMS AND INDIVIDUALS. TRADERS
PUT THEIR TRUST IN A DIGITAL, DECENTRALISED AND PARTIALLY ANONYMOUS SYSTEM THAT RELIES ON PEER-TO-PEER
NETWORKING AND CRYPTOGRAPHY TO MAINTAIN ITS INTEGRITY. PURCHASERS MUST HAVE THE FINANCIAL ABILITY,
SOPHISTICATION / EXPERIENCE AND WILLINGNESS TO BEAR THE RISKS ASSOCIATED WITH CRYPTOCURRENCIES.
||The Peer-to-Peer Cryptocurrency further described at http://bitcoin.org.
||CryptoSystems OU, a limited liability legal entity registered under the legislation of Estonia, with its company number (kood) 14508009 and registered address: Harju maakond, Tallinn, Kesklinna linnoasa, Pärnu mnt, 158-88, 11317, Estonia.
||A digital asset, including Bitcoin (a peer-to-peer cryptographic token further described at http://bitcoin.org), designed to work as a medium of exchange.
||The value of one Cryptocurrency for the purpose of conversion to Fiat Currency or vice versa. The Exchange rate.
|Fiat currency (-ies)
||Euro - legal tender of the eurozone and Russian Rouble - legal tender of the Russian Federation.
||Any natural person, sole proprietor, legal entity that is visiting the Website, but have not logged in to the Website.
||Any natural person, sole proprietor, legal entity that have logged in to the Website and therefore is eligible to use the Service.
||Users and Guests collectively.
||The "price per Cryptocurrency" for which Purchasers are willing to purchase Cryptocurrency, using the Service.
||Exchange of Fiat Currencies for Cryptocurrencies.
||You, as User or Guest, depending on your status at the Website
||A group of interrelated websites owned and operated by Crypto Systems OU, available in the Internet via address: https://www.zank.com/.
1.1. Crypto Systems OU
1.2. These Terms are a binding agreement between You and the Company. By using or accessing the Website, You confirm and agree that:
- You have fully read, understood and irrevocably accepted and agreed to be bound by these Terms;
- You are at least 18 years of age to use the Website;
- You have the right, power and authority to enter into these Terms on behalf of legal entity and bind it to these Terms in case if the Participant is a legal entity;
- You have understood that cryptocurrencies are a very speculative investment and involves a high degree of risk;
- You have the financial ability, sophistication / experience and willingness to bear the risks of an investment, and a potential total loss of their investment;
- The Company will ask You to proceed with the identification process.
- You bear personal responsibility for checking this Terms for any new changes.
1.4. In case if You do not agree with and accept all of the Terms and any additional documents that govern Your use of the Website. You are not eligible to participate in the Services and / or use the Website, and must refrain from doing so.
1.5. You are prohibited from using or accessing the Website and the Services offered by the Company to exchange Cryptocurrency that proceeds directly or indirectly of any criminal or fraudulent activity, including terrorism or tax evasion.
2. COPYRIGHT NOTICE
2.1. The Website, Services offered by the Company, including, but not limited to inventions, processes, marks, methods, compositions, formulae (-s), techniques, data, text, graphics, logos, and charts, as well as any compilation thereof, and any software used on the Website, is the property of the Company and protected by applicable copyright laws. Accordingly, You may not copy, distribute, modify, post or frame-in the Website, including any text, graphics, video, audio, software code, Purchaser interface design or logos.
2.2. Unless You and the Company have agreed otherwise, links from another website (-s) to the Website must resolve to the top-level homepage of the Website domain (https://www.zank.com/).
3.1. The Company offers the Services exclusively to Users. User may place orders to exchange certain Fiat Currencies for Cryptocurrencies, applying the Exchange Rate as described below:
3.1.1. In the field “Enter your Bitcoin address”, You shall indicate your bitcoin wallet address (hereinafter referred to as the “Cryptocurrency Destination Wallet”).
3.1.2. After that You shall indicate the amount of Cryptocurrency you wish to receive.
3.1.3. The Website will apply the Exchange Rate and show You the amount of Fiat currency that You shall transfer in order to receive the desired amount of Cryptocurrency.
3.1.4. After clicking the “Сheckout” button, You will be redirected to the page where you shall indicate Your debit card details.
3.1.5. Than, the amount of Fiat currency is transferred to the Company and the Cryptocurrency is transferred to the Cryptocurrency Destination Wallet indicated by You.
4. REGISTRATION AND ACCOUNT
4.1. To be eligible for an account on the Website and receive access to Services offered by the Company, You shall proceed with the registration by completing and submitting the account registration form at https://zank.com/en/signup/
. When You register at the Website, We ask You to provide Us with:
- Your email;
- Your password;
- Your date of birth;
- Country of residence.
. You agree to provide the Company with true, accurate, current and complete information about Yourself. You also agree not to impersonate any natural person (-s), sole proprietor (-s) or legal entity (-ies), use false headers or otherwise conceal Your identity from the Company for any purpose.
4.3. The Company expressly reserves the right to cancel and/or terminate accounts that have not been verified by You, subject to provisions of section 4.2. of present Terms, despite efforts made in good faith by the Company to contact you to obtain such verification (hereinafter referred to as “Unverified Accounts”).
4.4. You shall not allow any person other than You to use Your Account to access the Website.
4.5. You shall promptly notify the Company if You are aware of any unauthorized use of Your account.
4.6. The creation or use of Accounts without obtaining prior express permission from the Company will result in the immediate suspension and termination of all said Accounts, as well as all pending purchase/sale offers.
4.7. If there is any suspicious activity related to Your Account, the Company is in its right (1) to request additional information from You, including authenticating documents, and (2) to freeze any transactions pending our review.
4.8. Any User who violates these rules may be terminated, and thereafter held liable for losses incurred by the Company or any user of the Website.
5. LOGIN DETAILS
5.1. You strictly must keep Your password confidential and implement reasonable and appropriate measures to secure access to (1) any device associated with the email associated with Your account, (2) Your username, password, and any other login or identifying credentials related to the Website.
5.2. You shall promptly notify the Company if You are aware of any disclosure of Your password or other credentials and information that could lead to abuse of Your account.
5.3. The Company is entitled to, without prior notice (a) suspend and delete Your account subject to provisions of Section 6 herein, and / or (b) edit Your account details.
5.4. Illegal or unauthorized uses of the Website will be investigated and appropriate legal action will be taken, including, without limitation, civil, criminal and injunctive redress.
5.5. You may terminate this agreement with the Company, and close Your Account at any time, following settlement of any pending transactions.
6. ACCOUNT SUSPENSION AND TERMINATION
6.1. The Company is entitled to, in appropriate circumstances and at Company’s sole discretion, suspend or terminate Your account for any reason, including without limitation:
6.1.1. Attempts to gain unauthorised access to the Website or another User's account or providing assistance to others' attempting to do so,
6.1.2. Overcoming software security features limiting use of or protecting any content,
6.1.3. Usage of the Website and offered services to perform illegal activities such as money laundering, illegal gambling operations, financing terrorism, or other criminal activities,
6.1.4. Violations of these Terms (INCLUDING, BUT NOT LIMITED TO: using the Website to disseminate advertising information, violating the rights of minors and/or causing harm to them in any form, infringing upon minority rights, falsely representing Yourself as another person or representative of a legal entity and / or sole proprietor, or as an employee of the Company, misleading persons with regards to the properties and characteristics of any of the products and/or services offered by the Company, incorrectly comparing any of the products and/or services offered by the Company, creating a negative attitude towards persons (not) using any of products and/or services offered by the Company, uploading of any illegal content or a content that violates the rights of third parties, promoting violence, cruelty, hatred and/or discrimination on racial, national, sexual, religious or social grounds, inciting people to commit unlawful actions, or assisting persons in violating the legislation of the Republic of Estonia),
6.1.5. Unexpected operational difficulties, or
6.1.6. Upon the request of law enforcement or other government agencies, if deemed legitimate and compelling to do so by the Company, acting in its sole discretion.
7. USE OF THE WEBSITE
7.1. The Website is provided on an “as is” and “as available” basis without warranties of any kind.
7.2. Certain parts of the Website may be protected by passwords or require a login. You may not obtain or attempt to obtain unauthorized access to such parts of the Website.
7.3. Because all servers have limited capacity and are used by many people, You shall not use the Website in any manner that could damage or overburden the Company’s server. In particular, You are not allowed to:
- Use the Website in any way or take any action that causes, or may cause, damage to the Company;
- Use the Website in any way that is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or any other harmful purpose or activity;
- Use the Website to store, host, transmit, send, use, publish, or distribute any material that consists of (or is linked to) any spyware, computer virus, trojan horse, worm, keystroke logger, rootkit, or any other malicious computer software, including mining software;
- Access or otherwise interact with the Website using any robot, spider, or any other automated means.
8.1. Only Users who have used the Services and are dissatisfied with the quality of the Services are eligible for a refund. Refunds of any kind cannot be made regarding to any commission fees or other expenses.
8.2. CryptoSystems OU does not compensate and does not refund amounts exceeding the original amount transferred by User for the performance of Services. However, the Company undertakes to exert maximum efforts towards providing support to Users in the event of any dispute related to refund of a purchased Cryptocurrency.
8.3. In order to release his right for a refund, a User shall contact CryptoSystems OÜ using the contact details of CryptoSystems OÜ to resolve payment issues subject to procedure stipulated hereunder.
8.4. CryptoSystems OU shall also inform the user's issuing bank about payment cancellation.
8.5. A refund request will be considered on a case by case basis only if it was sent by the User in full compliance with the established procedure. If the request made by the User does not meet the established procedure by any criterion, CryptoSystems OÜ may reject the request without giving any reason. A refund request may be approved or denied after consideration by CryptoSystems OÜ. Submitting a refund request is not a guarantee that such request will be approved.
8.6. For the fraud prevention purposes, all payments and information regarding refund is subject to verification by the employees of CryptoSystems OÜ. CryptoSystems OÜ may require the User to submit additional documents proving his identity, a scanned copy of his credit/debit card and a check or some other confirmation that the payment was actually made. If the User fails to provide the requested information within 3 (three) business days after receiving such request from CryptoSystems OU or if the Company employees have any doubts on the authenticity of the documents provided, CryptoSystems OU may deny such refund request.
8.7. The Company does not charge any additional fee for refund, except in cases where the payment processing involves a third party (banks or other organizations).
8.8. Refund requests will be accepted for consideration if a User notifies CryptoSystems OÜ in the term not exceeding 48 (forty-eight) hours after the moment when the Service has been performed by the Company.
8.9. To submit a refund request, a User must send it to the email address firstname.lastname@example.org
, indicating "Refund Request" as the subject of the message.
8.10. A refund request should be sent from the same email address specified by User during registration procedure stipulated aforesaid.
8.11. No more than 5 (five) business days after receiving a refund request, CryptoSystems OÜ is obliged to request additional information from the User, if necessary, and such User is obliged to provide this information within 14 (fourteen) days after receiving the relevant request from the Company's employees.
8.12. As a rule, CryptoSystems OÜ notifies the User by email message about any decision taken with regards to a refund request:
8.12.1. at most 5 (five) business days after receiving the last additionally requested document or information,
8.12.2. at most 10 (ten) business days after receiving the refund request if the request for additional information or confirmations was not sent.
8.13. If the Company grants a refund request, the refund will be made within 10 (ten) business days after the User has received the relevant notification from CryptoSystems OÜ. Refunds are paid to the same payment details indicated by the User earlier when using the Service.
8.14. CryptoSystems OU may reject a refund request under the following reasons:
8.14.1. If the Company has suspicions that the user is involved in fraudulent or illegal activities.
8.14.2. If the User is not able to provide the information requested by the Company.
8.14.3. If there are no reasonable grounds for the refund.
8.15. The Company reserves the right to block a User Account within the period when such User’s refund request is being considered. In such cases, funds in such account will not be accessible.
8.16. The Company may refund the User deposited funds if his trading account was not involved in any trading activity within one month or if the trading activity generated insufficient turnover (the necessary trading volume is set by the Company for each User individually). When refunding, the annual interest rate is not taken into account.
8.17. If the User’s activities (particularly, deposit and withdrawal transactions) is classified by an employee of CryptoSystems OÜ as suspicious, the Company may take actions under without notifying the User. All losses and costs incurred, directly or indirectly, by the Company in connection with refunds, shall be reimbursed by the User.
8.18. The Company may, at its sole discretion, block a User Account, freeze transactions on User Account, reject a refund request or refund the User if the origin of such funds or the User’s transactions with the funds are contrary to the AML/CFT Policy.
8.19. By transferring funds to Crypto Sytems OU using a credit/debit card, the User undertakes to refrain from requesting the relevant bank or debit card issuer to cancel the payment that has already been performed, whether during or after termination of his use of the Services. Any such attempt will be considered as violation of the provisions of these Terms and could lead to the User being held administratively or criminally liable in accordance with the applicable legislation.
8.20. All fees and commissions incurred while processing a refund shall be paid by the User. Such fees will be deducted from the total refundable amount.
9. APPLICATION PROGRAMMING INTERFACE
9.1. The Company reserve the right to provide access to certain parties to access specific data and information through our API (Application Programming Interface) or widgets.
9.2. The Company also reserve the right to provide widgets for Your use to enter our data on your website. You are free to use these in their original unmodified and un-altered state.
10. NO FINANCIAL ADVICE
10.1. The Company do not provide any investment advices in connection with the Services and/or the Website. The Company may provide information on the price, range and volatility of Cryptocurrencies that are available on the Website and events that have affected the price of such Cryptocurrencies, but this must not be considered investment advice nor should it be construed as such.
10.2. Any decision to purchase Cryptocurrency is solely Your decision and the Company shall not be liable for any loss suffered.
12. THIRD PARTY CONTENT
12.1. The Website may include general news and information, commentary, interactive tools, quotes, research reports and data concerning the financial markets, cryptocurrency market, securities and other subjects. Some of this content is supplied by companies that are not affiliated with the Company (hereinafter referred to as "Third Party Content"). On the Website, the source of all Third Party Content is clearly and promingh hyperlinks to third party websites, or is simply published on the Website. The Third Party Content is protected by copyright pursuant to the laws of Estoniaently identified. Third Party Content is available through framed areas, throu.
12.2. The Company have not been involved in the preparation, adoption or editing of Third Party Content but may approve or disapprove such content.
12.3. While the Company make every attempt to provide You with accurate and timely information to serve Your needs, the Company do not guarantee accuracy, timeliness, completeness or usefulness of Third Party Content, and shall not be responsible or liable for any such content, including any advertising, products, or other materials on or available from third party websites. Third Party Content is provided for informational purposes only and the Company specifically disclaim any responsibility for Third Party Content available on the Website. You will use Third Party Content only at Your own risk.
12.4. THE THIRD PARTY CONTENT IS PROVIDED ON AN "AS-IS" BASIS. THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.
12.5. THE COMPANY’S AFFILIATES, SUBSIDIARIES, SERVICE PROVIDERS, LICENSORS, OFFICERS, DIRECTORS OR EMPLOYEES SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING TO THE USE OR THE INABILITY TO USE THE THIRD PARTY CONTENT, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, USE, DATA OR OTHER INTANGIBLE DAMAGES.
12.6. In order to comply with applicable laws and regulations, the Company reserve the right at times to exclude any content at the Company’s sole discretion.
13. DISCLAIMER OF WARRANTIES
13.1. All content on the Website is presented only as of the date published or indicated, and may be superseded by subsequent market events or for any other reasons at the Company’s sole discretion. In addition, You are responsible for setting the cache settings on Your browser to ensure You are receiving the most recent data.
14. DISCLAIMER OF WARRANTIES
14.1. THE COMPANY DO NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES ABOUT THE WEBSITE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THE WEBSITE IS MADE AVAILABLE TO YOU "AS IS" AND "AS AVAILABLE”.
14.2. THE COMPANY DO NOT WARRANT THAT THE WEBSITE WILL CERTAINLY OR IN ANY OTHER WAY MEET YOUR NEEDS, OR THAT IT WILL BE UNINTERRUPTED, TIMELY, SECURE AND / OR ERROR-FREE. THE COMPANY ALSO MAKE NO WARRANTY THAT THE RESULTS OBTAINED FROM THE USE OF THE WEBSITE WILL BE ACCURATE OR RELIABLE, OR THAT THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED BY YOU THROUGH THE WEBSITE WILL MEET YOUR EXPECTATIONS.
15. LIMITATION OF LIABILITY
15.1. THE COMPANY WILL NOT BE LIABLE TO YOU OR ANYONE ELSE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL, DIRECT, OR INDIRECT DAMAGES (INCLUDING BUT NOT LIMITED TO LOST PROFITS, TRADING LOSSES OR DAMAGES THAT RESULT FROM USE OR LOSS OF USE OF THE WEBSITE AND THIRD PARTY CONTENT, INCONVENIENCE OR DELAY).
15.2. THE COMPANY WILL NOT BE LIABLE TO YOU OR ANYONE ELSE FOR ANY LOSS RESULTING FROM A CAUSE OVER WHICH THE COMPANY DO NOT HAVE DIRECT CONTROL (FORCE MAJEURE). THIS INCLUDES ACTS OF WAR, TEMPEST, FIRE, EARTHQUAKE OR ANY OTHER NATURAL DISASTER OF OVERWHELMING PROPORTIONS, INSURRECTION, TERRORIST ACT, RIOT, COMMOTION, STRIKES, GO SLOWS, LOCK OUTS OR DISORDER, ACCIDENT, EMERGENCY OR ACTION OF GOVERNMENT, FAILURE OF ELECTRONIC OR MECHANICAL EQUIPMENT OR COMMUNICATIONS LINES (INCLUDING TELEPHONE, CABLE AND INTERNET), UNAUTHORIZED ACCESS, VIRUSES, TROJAN VIRUSES THEFT, OPERATOR ERRORS.
16.1. You consent to defend and indemnify the Company, its officers, directors, employees, and agents and to hold them harmless from and against any and all types of liabilities, claims, damages, losses, and/or expenses. This clause includes without limitation reasonable attorney’s fees and costs that arises out of or which may be in any way connected with your access to the use of the Site or its Services or of the violation or breach of any of the terms in this Terms or any applicable laws or regulations.
17. CHANGES TO THE WEBSITE
17.1. Unless otherwise agreed, the Company may discontinue or modify the Website at any time without prior notice to You, and You accept those modifications if You continue to use the Website.
18. APPLICABLE LEGISLATION
18.1. Unless otherwise agreed, these Terms and their enforcement are governed by the legislation of Estonia.
19. DISPUTE RESOLUTION
19.1. If any claim or dispute arises out of or in regard to this Terms, the parties hereto will use their reasonable best efforts to resolve any dispute hereunder through good faith negotiations to come to an arrangement. If the dispute cannot be settled and the parties fail to come to an agreement, either party may decide to submit the dispute to confidential arbitration proceedings by a sole arbitrator under the ICC ADR Rules, whose decision shall be final and binding. The arbitration proceedings shall be conducted in Estonia or another place agreed in writing by both parties.
19.2. Section 19.1. sets exclusive jurisdiction to the arbitration process, and neither the Company, neither the Participant shall be entitled to submit any dispute to the courts of its residence that contradicts to the arbitration process aforesaid.